Sunstone 208 Updated Ski-In Ski-Out Condo At Sunstone Lodge with Great Complex Amenities

  

January 05, 2023

The Wi-Fi was absolutely awful

Alan B.  

April 14, 2023

Everything was phenomenal! The unit, the check in/check out process, and the staff was extremely helpful and answered all our questions. As a family that visits every month in the winter my only complaint is that we didn’t use Mammoth Reservations before.

Darren S.  

February 04, 2023

Sunstone is a fabulous place to stay and the Condo, did not disappoint. One of the lights, didn't work and the property could use a few more lights in the bedroom. Other than these very minor details, I would absolutely recommend the rental and will be staying there again myself.

Steven J.  

January 23, 2023

Nice 2bdrm unit, clean, convenient to skiing. Two major complaints: the internet was useless, parking for a 2nd car is a huge issue! On both these items, don't plan on either because they are essentially unavailable. We used our cellphones as hotspots for internet access, and we were able to park our 2nd car in a friends driveway. I can't say that there was false advertising, as the contract warns you about both issues. There is a mention that some outside parking is available, but with the heavy snowfall it was not plowed. There is some Mammoth Village public parking, but I believe there is an overnight charge. The agent at the checkin desk was zero help regarding the parking challenge. Other than that, we enjoyed the convenience of the location. Also, the AAA batteries on the gas fireplace were practically dead. Also bring your own bath soap. The tiny bars provided are worthless.

Robin B.  

August 03, 2023

The condo we rented was clean and convenient.

Donald S.  

August 16, 2023

This was our second stay in a Sunstone condo rental. Wonderful 2 bedroom 2 bathroom condo conveniently located in Mammoth. Close to stores and outdoor activities. Very nice kitchen and full sized refrigerator. You do need to bring your own condiments/food if you plan on cooking. We love making lunches and heading out to hike an/or fish. Parking is included in an enclosed garage. Best recommendation we can provide is that we will be back.

JSdeW  

December 24, 2021

Amir N.  

March 17, 2021

We needed to get away for our first trip in Covid. This spot was perfect. Easy , convenient, clean. Ski in/out. Everyone was wearing masks. Perfect for us. Definitely going to return to this property.

Garth F.  

February 02, 2021

Great place to stay, we loved the condo. Sunstone is always are favorite place to stay. Service was lacking a bit with the Covid 19 but understandable. We were told the Jacuzzi was going to be open but did not because of mechanical problems. We did not have cleaning material to do the dishes and called to request some but I was only able to leave a message. No cleaning Sponge for the sink and only 1 roll of paper towels for 3 days doesn't cut it. I would still recommend Sunstone to my friends.

JON M.  

October 02, 2020

Beautiful unit. Very clean . Covered parking , perfect unit for 2 couple's. Windows couldn't be open at night with curtains closed. No AC ... that was odd . Great location .

Michael B.  

June 02, 2010

Great place to stay; it there was snow then you can walk right to the lift. A couple miles from the village. Very clean and new. Great stay; the 2 Bedroom/2Bath was plenty big for 5 people.

  

January 26, 2014

Loved this nice condo, quiet and clean and well laid out. The second bedroom has its own entry to bathroom which is nice.<br/><br/>Our only suggestion is to to replace the mattress in the pull out couch. It was not fun to sleep on that mattress.<br/><br/>But overall, I liked this particular unit a lot and will plan to stay there again!

  

February 23, 2013

perfect

Fred M.  

August 09, 2010

I have stsyed there now the second time and really love it. Only complain was that the key didn't work but when I called it was quickly resolved. Not enough cooking pots and pans available. You need one large pot for cooking pasta, had to cook everything in the large saute pan.

Alex D.  

March 02, 2013

excellent

Kelly R.  

March 11, 2013

Stayed here for a few days in Feb. Right on the slopes great location and a great space. Will book again.

Donna C.  

July 09, 2010

I ENJOYED MY STAY IN THIS CONDO WITH MY HUSBAND AND SON. THE BEDROOMS ARE A NICE SIZE. THE BATHROOMS ARE PLENTY BIG. THE KITCHEN IS A PERFECT SIZE. I LOVED THE VIEWS OF THE MOUNTAINS FROM THE BALCONY. THE POOL AND SPA ARE NICE. DURING OUR STAY THE PAVEMENT AROUND THE CONDO WAS BEING RE-TARRED AND WE WERE NOT ABLE DRIVE THE CAR OUT OF THE GARAGE FOR SOME TIME. IT WOULD HAVE BEEN NICE TO HAVE NOTICE THAT THERE WOULD BE SOME MAINTENANCE GOING ON. ALSO, OUR BATH TOWELS WERE NOT SWITCHED OUT FOR FRESH TOWELS AS REQUESTED.<br/>OVERALL IT WAS AN ENJOYABLE EXPERIENCE.

robert s.  

March 13, 2013

Our unti way clean not at all like a rental. We had everything that we needed to cook in our unit or NOT. The pool and spa are always fun and the area is really clean. We always meet fun people at the spa.

laurie s.  

June 26, 2010

We asked for 'early check in' and despite no body occupying the place prior to our arrival date, they gave us a very difficult time for early check in. We were told by Cindy 'we already gave you an exception to stay only one night'. Cindy, also hung the phone up on us when she did not want to answer a question. In addition, they would often not answer the phone during normal working hours. So, if there is an emergency, I am not sure who or how to contact someone. Not a secure feeling (ie.. if you lose a key or other problem).<br/>Also, we left several messages to discuss future stay with them (large group of people), with no return phone call. They just missed out on renting 15 of their homes to a our group for a retreat. Finally,the maid knocks on our door at 10:00am sharp, to ensure we do not stay 2 minutes past the check out time. <br/>Although the place and location was absolutely perfect, Cindy (the person who answers the phone) and the 'owner' intentionally did not want to make our stay as pleasant as it could have been. Great place; however worse and most unfriendly customer service we have ever experienced! We feel sorry for the later, because we did want to bring a large group of people to the company for 'rental'; however, we choose another very friendly 'rental' company in the area.

Peter P.  

February 07, 2013

We loved the unit at Sunstone. The location was perfect so that we walked to the ski lift. The apartment was clean, comfortable, and well appointed. The only thing that did irk us a bit was the $75 cleaning fee -though the procedure made us do a lot of the cleaning ourselves at check out.

Johnny M.  

February 12, 2013

The keys did not work, but 5 minutes later a young man from property management was at our room with working key-cards.

Shelley J.  

February 01, 2013

We had a great time, my only recommendation would be to supply a bit more things, for example more paper towels, cooking oil, maybe spices.

Kevin W.  

January 02, 2013

Wonderful stay. Just as advertised.

Ileana R.  

November 27, 2012

We had a great time, the property is in very good conditions, better than the pictures!! the location is good, and everything works like they say.

  

August 26, 2012

The condo was clean and cozy, well equipped, near everything.The only negative was the lack of air conditioning

David B.  

July 22, 2012

I recently took my kids to the Mammoth Lakes area to get in some fishing. We decided to switch it up a bit this year and rent a condo instead of roughing it at a campground. I couldn't be happier with our decision. The facilities were immaculate and the unit itself was clean and cozy. I was very pleased with the location; close to shops, lakes and hiking trails. In addition the unit was reasonably priced. Sunstone will be in my family's vacation plans again!

Kim S.  

July 17, 2012

Great place. Family had a great visit. Condo was well furnished. Would stay here again.

Catherine A.  

August 30, 2011

Great local, Very clean. Minor things to mention: TV s would all default to different input modes. No directions were left, but the average person would not be able to figure out how to reset from different default modes. I would suggest leaving step by<br/> directions. Also, the door to the balcony was taped with white duck tape so it was difficult to close. SImple maintenance fixes. Overall great place!<br/>

Kyle S.  

February 16, 2012

Clean, great location, convenient, nicely furnished... we had a great time. I'd like to stay there again..

  

February 09, 2011

Other than the issue of a problem getting key from lockbox and inital unwillingness of anyone to help, the rest of our stay was enjoyable. Leaving the kitchen cleaning up to guests upon departure meant that we had a dirty blender when we arrived. Other than those two small issues, we enjoyed the complex and the convenience to the slopes. I would definitely stay at Sunstone again!

  

August 17, 2012

Mammoth is beautiful and the location was great! We didn't sleep well the first night because it was too hot! There was no AC to cool things off so we ended up sleeping with the shades up so that we could keep the window open and put a fan in front of the window. Also, I was disappointed when I called the front desk for help with the door, They said they would come but never showed. When I called again they informed me that they couldn't help me because I didn't book through them. Also, I requested fresh towels and never received find out again that they couldn't provide them for me because I didn't rent through them. Of course by the time I realized this and called who I was suppose to call, it was after hours. This was frustrating. It really didn't make sense to me....People were there to help but couldn't help because I didn't book my stay with them directly. I wouldn't do it this way again.

Caren C.  

April 18, 2011

Great for the family, the run was right there!

  

August 16, 2011

...or maybe I just don't get out that much and when I do, I usually go camping. I spent nearly $700 to stay 4 nights here. Everything was nice, but there was no air conditioning. I understand Mammoth is cool, but our room faced the west and heated up everyday.<br/> We used the fans that were in the closet and kept the doors and windows open, but then that creates a lack of privacy at night. If there were air conditioning, we would have been able to turn it on and have a nice cool room to come home to, as opposed to a<br/> stiflingly warm room which takes some time to cool down. Also, it doesn't make sense that there is no stair case going down to the 1st floor sitting area from the 2nd floor. Having to take the elevator every time was a little annoying. And the whole thing<br/> about an extra charge for losing a plastic key is a little ridiculous. It's a PLASTIC CARD. Maybe make keys you can put on your key chain instead of plastic cards that can be lost or demagnatized. Also, the check out procedure is a bit demanding. I came up<br/> here to relax, not to clean. Otherwise, Mammoth is great. Will camp next time. No muss, no fuss.

Cynthia F.  

June 27, 2011

We had trouble with the internet connection in the condo, management told us it was our computer...Our computer worked fine at the coffee shop. The condo was very nice and worth going back to our next visit.

  

August 07, 2011

Beautifully decorated and very clean. We enjoyed our stay. They only complaint is the unit was very warm ( we were here in August). The windows in the living area cannot be opened. The door to the balcony could but had no screen. So you risk mosquitos/insects coming in if you want to try to cool off the unit. Other than that, very comfortable beds and couch and the unit has everything you need. Would love to come back in the winter when having no air conditioning wouldn't be a problem. Would definetly come back to this unit. It was perfect for our family of four.

  

March 20, 2012

The condo which we used was perfect and even included luggage carts to assist us in taking our property to the second floor. The location is just yards from Eagle Lodge and a chair lift. The lodge has its own rental location which was GREAT as I broke a bindings on the first day! We will definity use this condo again. The staff at Mammouth Properties was great but be sure to pay the amount due prior to six days in advance of your arrival date or they do bill your credit card and add 3%.

Eugene T.  

May 31, 2012

great vacation

Jim S.  

March 11, 2011

The only problem we had during our stay was that one of the elevators was out of order. Otherwise I would highly recommend this property. It was a very convenient location for our family of 4.

Meredith B.  

March 09, 2011

Only negative: there isn't daily maid service. Otherwise perfect!

Craig T.  

March 27, 2011

Even turning down the temp level didn't make a difference. It was very annoying. I would recommend this property only if the refrigerator were to be replaced.

  

March 20, 2011

I would recommend this condo. Small or MINOR improvement suggestions: provide pool towels. We called to ask for some and they only gave us 2 more small bath towels. Could use a bit more cupboard space. This are small in the big picture because I would stay there again for sure.

  

January 19, 2011

We liked this property's location and cleanness. Wish that they have Wi-fi access in the room - only available at a lobby area.

Sara A.  

February 17, 2011

Great location for skiing!

Dana M.  

November 30, 2010

Very nice...clean, comfortable, place was great. The location can't be beat. I would defienelty stay there again and would highly recommend it to everyone.

Curt S.  

July 28, 2016

My wife and I stayed here with our two kids for a summer trip. This condo was super clean, felt brand new with a great atmosphere. Everything was in excellent condition. It's really big and feels open. The beds and couch were nice and the furniture quality. <br/><br/>Some units I've stayed in have views of the mountains from inside the condo, this one you don't unless you go out onto the deck...but the windows are huge and you really don't notice whether you are seeing mountains in the distance or not, and the deck is big. I'll definitely choose this one again. The rental company was great too.

  

January 04, 2016

We loved the ski-in/ski-out location. Everything else was fine but secondary to the location.

  

July 06, 2016

We had a great time with our kids<br/>We love the unit, it was perfect for us

Elizabeth J.  

July 08, 2015

Unit was a bit small. The bed in the non master bedroom is pretty bad. Not much of a view from the back of the building but it does have a little deck. Hot tub was a good temp and the pool was nice and refreshingly cool.

Susan S.  

January 16, 2016

The only criticism we have is we wish there had been daily maid/towel service. We were there for 4 nights and didn't get new towels for our stay after our first day. Although admittedly we didn't think to call the management service about this until our last day.

  

September 09, 2015

i finally nailed this time<br/>The condo was spotless we had plenty of room with our 2 young kids<br/>The pool is correctly heated it is a must during the last days of summer<br/>We miss to have a dispenser handsoap in the unit <br/>We hope one day we can take the train to mammoth from Los<br/>Angeles<br/>Mammoth is a long way from Los Angeles by car<br/>

BRENT B.  

January 31, 2017

Great place. Have stayed at Sunstone about four times. So convenient ski in ski out. Easy to get lift tickets and food at the Eagle Lodge. Will most likely return as soon as I hit the lottery.<br/>

  

August 04, 2015

Loved this place so much last year, we decided to stay again this year. It feels like home to us. It is relaxing, clean and comfortable. Our kids enjoyed the pool every day we were there. Would highly recommend staying here!

charlene c.  

March 08, 2014

Great property! Awesome location. We will most definitely be back!! I'm already trying to find some more vacation time! One of the nicest, best located rentals we've stayed in at Mammoth.

  

January 08, 2015

Great condo. Nicely furnished. ski in ski out to eagle express.

  

August 19, 2014

Great property in wonderful condition. Would be 5-start except both elevators worked terribly- slow, sometimes didn't work!

  

January 19, 2015

We have stayed at Sunstone many times and in this unit two other times.<br/>It's a great unit, very well kept. We stayed 6 nights over New Years.<br/>My only complaint this time is that due to the holiday, the unit was only serviced once. Clean sheets and more towels would have been nice.<br/>Otherwise, great unit and great location.

  

April 27, 2014

Plenty of room even with the pullout couch in use. You can't beat the ski in/ski out location, especially with kids who come and go at different times.

  

August 05, 2014

Enjoyed our experience in this condo! It was clean, updated, comfortable and quiet. One thing we did not enjoy was not having air conditioning in the unit. During the summer, we definitely needed it. It got really stuffy even during the night.

Cathy T.  

August 26, 2014

The condo was clean and very comfortable. Great location. We will definitely be back. My family is already looking for a weekend to return soon.

stacey f.  

July 22, 2014

Great location and very clean. The beds and bedding are from the day one. Very lumpy and uncomfortable. The pillows have no more fluff in them. The living room furniture was very nice and the kitchen clean with nice appliances. The rental company that was used was very rude. We drove 5 hours and when we arrived an hour early they freaked out and told me I should have let them known we were coming early. I felt like they had just opened and didn't know they were in the rental biz.

  

March 01, 2017

Small and not as equipped as others we have stayed at, but I guess we paid for ski in ski out

  

February 14, 2017

In Mammoth for a long ski weekend. Condo was nice overall. It was a little pricey when compared to other places we rent in areas like Park City and Breckinridge. It's Mammoth though and I've always struggled to find a clean and modern place here. Sunstone building is clean and well maintained, and you can't beat the ski in and out access to Eagle Lodge lift area. <br/><br/>One suggestion (like many hotels) use some drano on the bath tubs and sinks. <br/><br/>

Shannon T.  

January 18, 2017

Everything was clean and neat. Location is great, very convenient to ski-in and ski-out.

  

August 05, 2016

Mammoth is a fun place to visit. Bike trails are everywhere. Luckily for us we were outside most of the time. This unit has no air conditioning. If I would have known there was no A/C I would have booked elsewhere. It was extremely warm inside. Maybe in the winter or fall it would be more enjoyable. The towels and unit were clean though.

Michele L.  

August 08, 2016

This condo was exactly as described. It was extremely clean, well equipped, and very comfortable in size for 3 adults. The beds were very comfortable and I loved that the bed linens and towels were hotel quality. I didn't really like the idea of using a family's personal sheets, etc. But these were clearly laundered and treated like hotel linens. The beds were perfect and both bedrooms were large in size with floor space and ample storage. The location is perfect, very quiet and nice views from the property. It does not have A/C which is common in the mountains so it was not as cool as I would normally like it to be but with open windows and ceiling fans, it was fine. We will most definitely stay here again.

Krista B.  

August 24, 2016

I would return again. The location was great in summer months with a 10 minute drive to most of the lakes and walking distance to a ski run. The home was very comfortable for a family 4 and just 5 minutes to local grocery store to cook our meals. Only thing I wish we had was an air conditioner and could use another fan at least. French door opens but no screen to keep bugs out. That would not keep me from coming back to a great location!

Christopher L.  

July 06, 2017

unit was very hot with no ability to cool it down. Also beds were uncomfortable.

John S.  

April 21, 2018

Excellent location, very clean, nicely stocked, highly recommended.

  

August 14, 2017

Great vacation rental!!

Rick D.  

February 07, 2018

nice decor, open space..comfortable.

Russell W.  

August 13, 2018

I think it needs to be clearly stated that there is no air conditioning. When you have a room that faces east it gets very hot. It was so hot as a matter of fact that it was difficult to sleep. I slept without sheets and was sweating. The sun rises so early in the morning that all of the windows and blinds were open so you cannot sleep in as the sun comes blaring into the room. The ventilation is not great. Even when the door to the unit was open air flow was poor. The units were utilitarian and clean which I expected, but very uncomfortable.

  

August 13, 2018

We were supposed to stay in Yosemite for the week but Yosemite park was closed because of fire. Our plan B was to stay in Mammoth. The facility is very clean and well maintained but had no central cooling system in the rooms. For winter this is not an issue but if you stay in summer the rooms can get pretty warm. They provide fans but depending on the temp outside it might not be enough. The hallways have central cooling and we saw a lot of rooms with their doors open with fans at the door trying to get some cool air from the hallway. I read some reviews before our stay so I brought fans from home to help keep us cool. The rooms that face east have a better view but the rooms that face west get a breeze and seemed to be a little cooler. Overall the place was nice, clean, and well maintained. The warm rooms were not a deal breaker for us and we would stay here again.